VMvineeth kumar molakalapalli
@vineethkumarmolakala
Senior ServiceNow Administrator and Integration Analyst driving scalable enterprise solutions.
IndiaWhat I'm looking for
I am a Senior ServiceNow Administrator and Integration Analyst with 4+ years administering, configuring, and developing scalable ServiceNow solutions across healthcare, finance, retail, aerospace, and manufacturing environments.
I have built custom applications with App Engine Studio, extended the Now Platform with UI Builder and Service Portal workspaces, and integrated platforms using IntegrationHub, REST/SOAP APIs, MID Server, Azure AD, Okta SSO, and AWS.
In healthcare, I ensured HIPAA and GxP-aligned compliance, integrated ServiceNow with Epic and Cerner, and supported audit readiness; in retail and enterprise environments I implemented Discovery, CMDB and Event Management integrations with SolarWinds, Zabbix, and Dynatrace.
I mentor junior administrators, lead platform workshops, produce documentation and training materials, and hold ServiceNow Certified System Administrator and ServiceNow Certified Application Developer certifications.
Experience
Work history, roles, and key accomplishments
ServiceNow Developer
Master CVV Technologies
Dec 2023 - Present (2 years 1 month)
Designed and implemented scalable ServiceNow solutions for healthcare workflows, ensuring HIPAA compliance and integrating Epic/Cerner to automate patient-related service requests and restore major incidents to meet SLA targets.
WIDesigned and implemented Discovery and CMDB solutions across hybrid environments, integrated SolarWinds/Zabbix/Dynatrace with Event Management, and maintained MID Servers to improve asset visibility and incident automation.
ServiceNow Admin
Tanla Platforms Limited
Aug 2021 - Jun 2022 (10 months)
Developed and maintained ITSM modules aligned to ITIL for financial services, automated provisioning via AD integrations, and implemented ACLs and platform health checks to secure sensitive data and meet regulatory requirements.
Education
Degrees, certifications, and relevant coursework
UTUniversity of North Texas
Master of Science, Information Technology
2023 - 2025
Grade: 3.23
Master of Science in Information Technology completed with a 3.23 GPA, focusing on advanced IT and platform administration.
Vignan University
Bachelor of Technology, Electronics & Communication Engineering
2018 - 2022
Grade: 3.7
Bachelor of Technology in Electronics & Communication Engineering completed with a 3.7 GPA, covering core electronic and communication systems.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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