villy marques

Performing versatile security functions including, but not restricted to, X ray Screening, body searches, bag searches, aircraft searches, access control, document checking, and passenger interviewing etc. Use of security industry approved systems, such as metal detectors, ETD machines, and hand-held tablets.

Effectively communicated with 100 customers per day, ensuring timely resolution of issues, resulting in a significant increase in customer satisfaction ratings. Efficiently addressed customer inquiries and concerns, contributing to a reduction in repeat issues and enhancing overall service efficiency. Guided customers through complex processes while on calls, simultaneously filling out forms accur

Managed and coordinated patient appointments, and in-person visits, during the COVID-19 pandemic, optimising the schedule to accommodate urgent care needs while adhering to health guidelines. Accurately recorded and updated patient information related to COVID-19, including testing results, vaccination status, and treatment plans, ensuring compliance with public health reporting requirements and c

Accurately counted and recorded cash amount totalling £80000. Entered cash data into Excel spreadsheets, ensuring precision and attention to detail is maintained. Recorded cash discrepancies and maintained accurate financial records.

Efficiently served customers at the till, ensuring quick and accurate transactions. Maintained a perfect record with no cash discrepancies. Explained products and services to customers, enhancing their shopping experience.