Adam North-Hunt

Worked as a Security Officer in environments requiring discretion, judgment, and calm under pressure. Supported live technical operations as a Stagehand & Technician, requiring coordination and reliability.

Managed high volumes of support queries across phone, chat, and email in a tech environment. Diagnosed and resolved issues with sensitivity and patience, often explaining technical steps to non-expert users.

Delivered clear, consistent support to the public during high-pressure pandemic operations. Maintained professionalism and patient confidentiality in compliance with NHS guidelines.

Monitored and managed inbound messages across platforms including SMS, email, and social media. Supported healthcare-related product launches and after-hours service coverage.

Built strong people skills in fast-paced settings including bars, kitchens, and logistics. Regularly dealt with customer queries, conflict resolution, and shift-based teamwork.

Grade: A-C

Achieved 8 GCSEs with grades ranging from A to C, demonstrating foundational academic proficiency across various subjects.

Completed Level 2 Fire Fighting Certification, gaining essential knowledge and practical skills in fire prevention and emergency response.

Obtained Emergency First Aid at Work certification, providing the skills to administer immediate first aid in workplace emergencies.

Acquired SIA Door Supervisor License, qualifying for security roles requiring crowd control and public safety management.