Victor Ogbonda
@victorogbonda
Motivated Customer care specialist / Telemarketing expert. Virtual Assistant
What I'm looking for
I am a highly energetic and resourceful individual with valuable experience in lead conversion and client relations. My journey has equipped me with the skills to effectively engage potential clients and optimize conversion strategies. At Calltend Inc, I utilized CRM tools to initiate outbound calls, consistently exceeding conversion targets and contributing to team success.
My background as a Sales Associate allowed me to develop operational strategies and improve contact center performance through data analysis and problem-solving. I thrive in fast-paced environments and am adept at managing multiple tasks while maintaining high standards of quality. My education in Education from Rivers State University has further honed my ability to communicate effectively and work collaboratively with diverse teams.
Experience
Work history, roles, and key accomplishments
Lead Conversion Agent
Calltend Inc
Oct 2023 - Mar 2024 (5 months)
Responsible for converting leads from real estate agents through effective communication and qualification strategies. Utilized API (CRM) tools to engage potential clients and consistently exceeded conversion targets.
Sales Associate
Digi Rep
Mar 2023 - Sep 2023 (6 months)
Developed operational strategies for the contact center, conducted performance reviews, and maintained system performance. Prepared performance reports and identified opportunities for improvement.
Virtual Assistant
The VA Group
Jan 2021 - Jan 2023 (2 years)
Managed calendars, scheduled appointments, and organized meetings. Assisted with project management tasks and conducted research to support team objectives.
Customer Service Agent
Outsource Global
May 2019 - Feb 2021 (1 year 9 months)
Provided support to clients to qualify for disability benefits through various channels. Analyzed application data and improved customer satisfaction ratings through effective communication.
Education
Degrees, certifications, and relevant coursework
Victor hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Victor?
You can contact Victor and 90k+ other talented remote workers on Himalayas.
Message VictorFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
