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@vickyveloso
I lead partner operations and process improvements for global programs.
I am a degreed professional with expertise leading partner operations, global process design, and program delivery at scale. As Director and former Project Manager at Oracle, I designed end-to-end global business processes, led a $1B partner incentive program, and implemented a deal lifecycle tool that improved cycle times, compliance, and user experience.
I excel at stakeholder engagement, KPI-driven decision making, training development, and contract negotiation, consistently reducing risk and increasing revenue. I aim to coach teams, standardize workflows, and drive measurable business outcomes through continuous improvement and clear process governance.
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Work history, roles, and key accomplishments
Led strategy, design, and implementation of end-to-end global Partner Network processes (Go-To-Market and Order-to-Cash), improving operational efficiency, reducing variation and costs, and increasing partner satisfaction. Monitored KPIs, coordinated cross-functional stakeholders, and developed training programs to drive adoption and continuous improvement.
Managed global partner incentive program for Oracle's nine largest system implementors (estimated $1B revenue) and led design and launch of a deal lifecycle tool that streamlined submissions, approvals, reporting, and incentive payments. Defined requirements with Sales, Legal, Finance, and Compliance to reduce cycle times and improve governance.
Project managed major partner contract negotiations and order-level agreements across Cloud, Java, License, and Hardware lines, managing contracts and amendments tied to over $250M in estimated revenue while reducing organizational risk. Built a contract repository to ensure consistency and compliance.
Conducted credit and financial analysis for large Latin American portfolios and developed multi-year forecasts for 8,000+ customers to inform credit approvals, cash forecasting, and risk mitigation. Prepared recommendations and reported findings to senior management to support decision-making.
South Texas Veterinary Ophthalmology
Apr 2016 - Mar 2017 (11 months)
Developed and executed marketing and outreach programs that increased referrals and sales by 25% within six months and led fundraising initiatives that generated a 50% profit. Created training materials and delivered presentations to educate veterinarians and staff.
Mind Works
Jul 2014 - Dec 2015 (1 year 5 months)
Managed a $500,000 operational budget, migrated clinical records and billing to a cloud-based practice management system, and supported expansion into two new office locations. Negotiated contracts with insurers and vendors and oversaw accounts payable/receivable.
Boy Scouts of America
Jun 2011 - Jul 2014 (3 years 1 month)
Developed and implemented a character-development program for at-risk 1st–5th graders, managed a $100,000 budget, recruited and trained 14 teachers, and produced a training manual adopted organization-wide. Prepared comprehensive reports for the Board of Directors including financials and quality indicators.
Degrees, certifications, and relevant coursework
Master of Business Administration, Business Administration
Completed Master of Business Administration, conferred December 2015.
Bachelor of Arts, Political Science
Completed Bachelor of Arts in Political Science, conferred May 2011.
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