Veronika Göckelmann

Led the corporate catering team, overseeing daily operations, personnel planning, and financial management. Managed budgets, conducted analyses, handled supplier relations, and served as the primary contact for guests and complaints.

Served as Operations Manager, responsible for overseeing daily business operations and ensuring efficient service delivery. Managed staff, handled customer interactions, and maintained operational standards.

Supported the Operations Manager in daily tasks, including staff coordination and administrative duties. Assisted in maintaining operational efficiency and ensuring high standards of service.

Worked as full-time service staff, providing support during a transitional period. Assisted guests, managed orders, and contributed to smooth restaurant operations.

Traveled independently across seven countries on working holiday visas, undertaking various temporary roles to support travel. Gained diverse experience in different cultural and work environments, enhancing adaptability and problem-solving skills.

Acted as Deputy Restaurant Manager, covering for the pregnant manager and overseeing daily restaurant operations. Managed staff, ensured service quality, and handled guest inquiries.

Provided part-time service support while pursuing further education in hotel management. Assisted guests, managed orders, and contributed to the overall dining experience.

Performed various hotel duties during the summer season, ensuring guest comfort and service quality. Responsibilities included front desk operations, housekeeping coordination, and food & beverage service.

Worked as a cashier during the off-peak season, handling customer transactions and managing the till. Ensured accurate processing of payments and provided efficient service.

Executed diverse hotel tasks during the off-peak season, maintaining operational standards and guest satisfaction. Supported various departments to ensure smooth hotel functioning.

Served as a Restaurant Assistant during the winter season, supporting the service team in a high-end hotel environment. Assisted guests with their dining needs and maintained service standards.

Assisted in managing restaurant operations, including staff supervision and guest services. Ensured smooth daily functioning and high standards of customer satisfaction.

Completed a comprehensive apprenticeship in hotel management, gaining expertise in various hotel departments including front office, housekeeping, and food & beverage. Developed strong skills in guest services and operational efficiency.

Commenced an apprenticeship in hotel management, focusing on foundational skills in hospitality operations and guest relations. Gained initial experience in various hotel services and administrative tasks.

Completed a social internship at a primary school in London, assisting with student support and daily classroom activities. Contributed to a positive learning environment and gained experience in educational support.

Undertook a social internship at a primary school in Friedrichshafen, supporting educational programs and student welfare. Assisted teachers and engaged with students in various learning activities.

Completed a state-certified degree in hotel management. This advanced education focused on comprehensive aspects of hotel operations and business administration.

Completed vocational training as a hotel specialist. Gained practical experience in various hotel departments, including service and guest relations.

Undertook vocational training as a hotel specialist. Focused on developing skills in hospitality and hotel operations.

Obtained the general university of applied sciences entrance qualification. This qualification provides eligibility for higher education studies.

Achieved the Werkrealschule certificate. This secondary school leaving qualification prepared for vocational training or further education.

Attended primary school.