Matou Diagne
@matoudiagne
Dedicated office manager with strong customer service and organizational skills.
What I'm looking for
I am an experienced Office Manager currently working at Accenture Dienstleistungen GmbH, where I excel in managing office supplies, coordinating with external service providers, and ensuring smooth communication within the team. My role involves handling incoming and outgoing mail, scheduling meetings, and providing professional customer service both over the phone and in person.
Previously, I worked at Mercure Hotel Stuttgart Sindelfingen as a Reception Manager, where I was responsible for project management and customer interactions. My ability to work collaboratively with colleagues and maintain a friendly demeanor has been key to my success in delivering excellent service. I have also gained valuable experience in various roles, including event management and team assistance, which have further honed my organizational and multitasking abilities.
Experience
Work history, roles, and key accomplishments
Office Manager
Accenture Dienstleistungen GmbH
Mar 2025 - Present (5 months)
Managed office supplies and external service providers. Handled mail, phone calls, and meeting scheduling, ensuring smooth office operations. Provided professional customer service, answering inquiries and directing calls to appropriate personnel.
Office Manager
Mimacom Deutschland GmbH
Sep 2024 - Present (11 months)
Managed office and travel arrangements, ensuring efficient operations. Coordinated events and provided team assistance. Handled financial tasks including expense checks and credit card administration.
Front Office Manager
Mercure Hotel Stuttgart Sindelfingen
Sep 2023 - Present (1 year 11 months)
Managed projects and tasks, ensuring timely completion. Provided friendly and competent customer service, handling inquiries and complaints. Collaborated with colleagues and supervisors, maintaining a professional demeanor with guests and staff.
Newspaper Deliverer Assistant
Zustell-Service-Metropolregion Stuttgart GmbH
Sep 2022 - Present (2 years 11 months)
Delivered newspapers along a prescribed route during night shifts. Ensured timely and accurate delivery of all assigned materials.
Receptionist
Mercure Hotel Stuttgart Sindelfingen
Sep 2022 - Present (2 years 11 months)
Collaborated with colleagues and supervisors, ensuring smooth operations. Provided friendly and competent customer service, handling phone calls and emails. Executed assigned tasks efficiently and maintained a professional demeanor with guests and colleagues.
Service Staff in Gastronomy
Yuman Elko GmbH & Co. KG
Feb 2018 - Present (7 years 6 months)
Collaborated with colleagues and supervisors, ensuring efficient service. Provided friendly and competent customer service, maintaining a professional demeanor with guests. Performed quick processing of daily tasks and maintained a clean workspace.
Child Care
Gastfamilie
Sep 2016 - Present (8 years 11 months)
Collaborated with the host family to provide comprehensive childcare. Managed household tasks as part of the family's daily routine.
Education
Degrees, certifications, and relevant coursework
Mercure Hotel Stuttgart Sindelfingen an der Messe
Hotelfachfrau, Hotel Management
2017 - 2020
Completed vocational training as a Hotel Specialist. Gained comprehensive skills in hotel operations, including front office, service, and administration.
Univeristät Cheich Anta Diop
Bachelor of Arts, German Literature and History
2012 - 2016
Studied German Literature and History, gaining a deep understanding of cultural and historical contexts. Developed strong analytical and research skills.
Gymnasium Galandou Diouf
Abitur, General Studies
2010 - 2011
Completed secondary education with a focus on general subjects. Acquired foundational knowledge across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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