Dominic roth

Managed night audit operations, financial reconciliations and overnight front desk processes to improve financial accuracy and night-time service levels.

Led service teams for sports hospitality events, coordinating staff and service delivery to ensure high-quality guest experiences.

Supported facility-management tasks including building operations coordination and vendor liaison to ensure functional workplace environments.

Supervised front office operations, coached staff, and implemented service standards to enhance guest experience and operational performance.

Provided banquet service support for events, ensuring timely setup, guest service, and smooth event execution.

Assisted Front Office Manager in supervising front desk staff, optimizing shift operations and improving guest service delivery.

Handled night operations and room operations, overseeing night audit tasks, late arrivals, and overnight guest support to maintain operational continuity.

Performed front desk duties including reservations, guest relations, and check-in/out processes to support hotel operations.

Managed central reservations and booking operations, coordinated availability across properties and optimized booking processes to increase occupancy.

Served as Front Office Agent delivering reception services, reservation support, and guest problem resolution to maintain high service standards.

Worked as Front Office Agent handling guest check-in/out, reservations, and guest services across Wetzlar/Frankfurt/Koblenz locations, improving guest satisfaction and operational efficiency.

Enrolled in a distance-learning program for Event Management at SGD (Studiengemeinschaft Darmstadt), currently in progress.

Undertook apprenticeship training as a Hotelfachmann (hotel specialist) at Pension Domblick Wetzlar, gaining practical hospitality experience.

Completed vocational schooling at Gewerbliche Schulen Dillenburg in the Berufsfachschule Wirtschaft focused on nutrition, gastronomy, and home economics.

Attended Haupt- und Realschule at Johann-von-Nassau-Schule, completing the qualifying Hauptschulabschluss in 2014.

Completed a practice-oriented Business-Training (Mini-MBA) covering management, strategy, marketing, HR, finance and international business.