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Verónica SerranoVS
Open to opportunities

Verónica Serrano

@vernicaserrano

I implement CRM, ERP, and SaaS systems that turn client requirements into operational digital workflows.

Spain
Message

What I'm looking for

I'm looking for an international remote role where I can implement SaaS, CRM, ERP, and AI-enabled workflows, own client delivery end to end, and improve business operations alongside technical and non-technical teams.

I've onboarded 30 B2B SaaS clients at Inndev 360 and built TeamSale CRM from scratch, including pipeline architecture, Zadarma telephony integration, user roles, and sales-process design.

I translate client requirements into configured systems, training, go-live support, and ongoing functional operations. My work spans Odoo and Stripe Order-to-Cash processes, recurring billing, collections, reconciliation, incident coordination, and AI-enhanced workflow automation with n8n and WhatsApp Business API.

Previously, I delivered 23+ WordPress and WooCommerce implementations at Quesevea and managed custom software projects at Doover Network, coordinating technical teams, budgets, scope, and client delivery.

Experience

Work history, roles, and key accomplishments

IS
Current

Functional ERP Support & SaaS Implementation

Inndev 360 S.L.

Jan 2026 - Present (7 months)

Onboarded and managed 30 B2B recurring subscription clients from scratch, providing requirements gathering, system configuration, training, and ongoing functional support. Built TeamSale CRM from scratch, including pipeline architecture, Zadarma telephony integration, and end-to-end sales process design.

Education

Degrees, certifications, and relevant coursework

University of Jaen logoUJ

University of Jaen

Master's Degree, Education, Economics, Commerce and Marketing

Master's degree in Education, Economics, Commerce and Marketing from the University of Jaen.

University of Jaen logoUJ

University of Jaen

Diploma, Business Administration

Diploma in Business Administration from the University of Jaen and the University of Szeged.

IG

Instituto Luis de Gongora

Higher Technician, Marketing and Commercial Management

Higher Technician in Marketing and Commercial Management, including a work placement in the UK.

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