At ISS Facility Services España, I onboarded enterprise clients onto a SaaS CMMS, taking projects from discovery through go-live and beyond. I mapped client processes, configured the platform, and migrated and validated data with SQL.
I also trained users and managers, supported change management, and acted as the main point of contact after launch. As Co-Founder & COO of Smatch It Group, I co-managed the company and coordinated development of its app; I’m now an MSc Data Science student with a strong interest in AI-driven solutions.
