Vasudha Bisht
@vasudhabisht
Sales and customer experience professional driving targets and exceptional service.
IndiaWhat I'm looking for
I’m a results-driven sales and customer experience professional with 4+ years of experience across retail, corporate education, and BPO environments. I consistently exceed sales targets, build strong client relationships, and deliver exceptional customer satisfaction—most recently supporting Apple product sales at a leading global BPO.
In my customer care roles, I handle escalated queries with empathy and efficiency while maintaining brand reputation and strong satisfaction scores. I also bring business development strengths from leading field meetings, prospecting, and deal support, plus team leadership experience—like managing 15 campus ambassadors and developing sales strategies that exceeded revenue goals.
Experience
Work history, roles, and key accomplishments
Provided accurate product information and delivered high customer satisfaction while supporting an Apple-dedicated sales team. Consistently achieved monthly sales and TMS targets and handled escalated queries with empathy to protect brand reputation.
Delivered customer support for Apple product queries with strong first-call resolution and empathetic communication. Met and exceeded monthly sales targets in a competitive team environment and identified opportunities to upsell relevant products.
Executed KRAs aligned to departmental revenue and growth objectives by prospecting and following through to support deal closures. Organized corporate events, prepared executive presentations, ensured after-sales service, and consistently achieved monthly targets.
Education
Degrees, certifications, and relevant coursework
Chandigarh University
Bachelor of Business Administration (BBA), Business Administration
2019 - 2022
Grade: GPA: 3.14/4
Activities and societies: Active in sports, cultural events & debates.
Completed a Bachelor of Business Administration (BBA) from Chandigarh University, studying and engaging in campus activities including sports, cultural events, and debates.
Akal Academy, Baru Sahib
Senior Secondary School (Commerce), Commerce
2017 - 2019
Grade: 78.9%
Activities and societies: House Captain; demonstrated leadership & organisational skills.
Completed Senior Secondary School (Commerce) at Akal Academy, Baru Sahib, demonstrating leadership through house captaincy.
Availability
Location
IndiaAuthorized to work in
Job categories
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