Vanessia Morrison

I am a dedicated and personable customer service professional with over three years of experience in fast-paced environments, particularly in call center operations. My expertise lies in handling high call volumes, resolving customer inquiries, and providing exceptional service. I have a proven ability to work independently and deliver results in remote settings, which has been crucial in my recent roles.

During my tenure as a Remote Customer Service Representative at Ibex Global, I responded to a high volume of inbound customer calls with professionalism and empathy. I researched and resolved customer issues using multiple internal databases, maintaining a high satisfaction score through excellent communication and timely responses. My experience at Burger King further honed my customer service skills in a high-volume restaurant setting, where I developed strong multitasking and time management abilities.

I am committed to continuous improvement and thrive in environments that challenge my skills. I am eager to bring my customer service expertise to a new role where I can contribute to a team and help enhance customer satisfaction.