Amoya Edwards
@amoyaedwards
Experienced customer service representative dedicated to exceptional service.
JamaicaWhat I'm looking for
I'm an experienced customer service representative with a proven track record of efficiently resolving customer inquiries and issues. My dedication to delivering exceptional customer service has driven satisfaction and loyalty among clients. I thrive in fast-paced environments and am committed to understanding and addressing customer needs.
Throughout my career, I have honed my skills in clear and empathetic communication, active listening, and quick problem-solving. I take pride in my ability to handle difficult situations with patience and professionalism, ensuring that every customer feels valued and heard. My strong time management and adaptability allow me to prioritize tasks effectively and cater to diverse customer personalities.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Ibex Global
Experienced customer service representative skilled in efficiently resolving customer inquiries and issues to drive satisfaction and loyalty. Dedicated to consistently delivering exceptional customer service.
Customer Service Representative
Sagility
Worked as a customer service representative, focusing on resolving customer inquiries and enhancing customer satisfaction through effective communication and problem-solving.
Education
Degrees, certifications, and relevant coursework
Old Harbour High School
CSEC, Business Administration
Completed CSEC examinations with a focus on Business Administration, Principles of Business, Electronic Document Preparation and Management, English A, and Information Technology.
Old Harbour High School
CSEC, Business
Grade: Grade II
Completed CSEC examinations with a focus on Principles of Business.
Old Harbour High School
CSEC, Information Technology
Grade: Grade I
Completed CSEC examinations with a focus on Electronic Document Preparation and Management.
Old Harbour High School
CSEC, English
Grade: Grade I
Completed CSEC examinations with a focus on English A.
Old Harbour High School
CSEC, Information Technology
Grade: Grade II
Completed CSEC examinations with a focus on Information Technology.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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