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Vanessa Rodríguez

@vanessarodrguez1

Bilingual customer service professional specializing in hospitality support and language-focused transcription and translation.

Mexico
Message

What I'm looking for

I’m looking for remote customer support and language-focused work where I can use my Spanish/advanced English, transcription and translation support skills, and attention to detail to deliver reliable help to customers and review content accurately.

I’m a bilingual customer service professional with 6 years of experience in the hospitality industry. I’m known for strong communication, organizational, and interpersonal skills, developed by working with customers in fast-paced environments while staying detail-oriented and professional.

I’ve built an academic foundation in Hispanic Language and Literature and Translation Studies, and I’m especially drawn to language-related work. I’m eager to contribute in areas like transcription, translation support, content review, and remote customer service.

In my current role as a Waitress, I deliver high-quality customer service by managing multiple requests accurately, resolving concerns courteously, and handling payments responsibly. I value reliability and teamwork, and I’m motivated to keep developing my professional language skills while supporting customers and improving day-to-day operations.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

II

Instituto Superior en Estudios de Traducción e Interpretación

Bachelor's Studies in Translation (Incomplete), Translation Studies

2025 - 2026

Incomplete bachelor’s studies in Translation at Instituto Superior en Estudios de Traducción e Interpretación from September 2025 to February 2026.

UT

Universidad Autónoma de Tlaxcala

Coursework (4 semesters), Hispanic Language and Literature

2018 - 2020

Completed 4 semesters of Hispanic Language and Literature Studies at Universidad Autónoma de Tlaxcala from August 2018 to March 2020.

EM

Escuela Preparatoria José María Luis Mora

High School Diploma, High School

2018 -

Earned a High School Diploma in 2018 at Escuela Preparatoria José María Luis Mora.

Tech stack

Software and tools used professionally

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