CRMSN SEN

I am a bilingual customer service professional with over four years of experience supporting customers for companies like Grubhub, Uber, Instacart, BestBuy and others in remote and local contractor roles. I prioritize attention to detail and clear communication to resolve issues efficiently and maintain customer satisfaction.

I thrive in teamwork-oriented environments and have worked with teams across the US, the Netherlands and Mexico, handling remote contractor responsibilities while managing my tax and work authorization requirements. I bring proven experience with customer-facing platforms, administrative processes, and audio/video support tasks.

My strengths include problem solving, adaptability, fast learning, and strong administrative process execution. I am committed to delivering reliable, empathetic service and contributing to team success.