Vanessa Espinoza
@vanessaespinoza
Dedicated customer service professional with strong communication skills.
What I'm looking for
I am an organized and efficient individual with a strong work ethic, dedicated to providing exceptional customer service. My experience spans several years in various roles, including healthcare and retail, where I have honed my ability to communicate effectively with diverse groups and individuals. I pride myself on being a good listener and learner, always open to new ideas and practices that can enhance my performance.
Throughout my career, I have successfully managed responsibilities such as caring for elderly patients, processing transactions, and coordinating appointments. My role as a healthcare provider has instilled in me the importance of empathy and attentiveness, ensuring that I meet the needs of those I serve. I am eager to leverage my skills in a new environment where I can continue to grow and contribute positively.
Experience
Work history, roles, and key accomplishments
Customer Service
Senture
Jan 2024 - Jan 2025 (1 year)
Made outbound calls remotely, informing clients about call reasons and coordinating appointments for insurance companies. Maintained and updated client files.
Healthcare Provider
Texas Visiting Nurse
Jan 2018 - Jan 2024 (6 years)
Cared for elderly individuals, ensuring their comfort and well-being. Assisted with medication management and appointment coordination.
Cashier
K-Mart
Jan 2017 - Jan 2018 (1 year)
Provided exceptional customer service to over 200 customers daily, processing various payment types. Greeted customers warmly to enhance their shopping experience.
Detasseling
Garcia Contracting
Jan 2007 - Jan 2015 (8 years)
Performed corn field labor, completing acres daily. Contributed to agricultural operations through manual labor.
Education
Degrees, certifications, and relevant coursework
University of Texas Rio Grande Valley
GED, General Education
Obtained a General Education Development (GED) credential. Demonstrated foundational knowledge across various academic disciplines.
South Texas College
College Coursework, Spanish Language
Completed college coursework focusing on communication and Spanish language. Developed proficiency in Spanish language skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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