Josef Lowery

As a dedicated customer service professional, I have cultivated a strong background across various industries, including retail, healthcare, and banking. My experience has equipped me with the skills necessary to resolve customer issues effectively while maintaining a positive and professional demeanor. I thrive in fast-paced environments and am committed to delivering exceptional customer experiences.

In my current role as a Customer Service Associate at Walmart, I assist customers with inquiries, returns, and purchases, ensuring their satisfaction. My ability to maintain organized front-end operations and train new team members has been recognized as a key contribution to our team's success. Previously, at JP Morgan Chase Bank, I handled customer accounts and inquiries in a high-volume call center, where I consistently delivered exceptional service while adhering to compliance procedures.