Courtney Miller
@courtneymiller
Dedicated customer service professional with strong organizational skills.
What I'm looking for
I am a dedicated customer service professional with a diverse background in retail, collections, and healthcare support. My journey began as a cashier at HEB, where I honed my skills in customer interaction and efficient transaction processing. I consistently ensured a positive shopping experience for customers while managing checkout procedures with accuracy and speed.
Transitioning into roles such as a Supervisor at ABM and a Collection Specialist at GC Services, I developed strong organizational and time-management skills. I effectively handled financial records and customer disputes, showcasing my ability to work under pressure while maintaining exceptional communication. Currently, I am expanding my expertise in the healthcare sector with Everise, where I assist patients in scheduling their medications and resolving any issues that arise.
Experience
Work history, roles, and key accomplishments
Medication Scheduler
Everise
Sep 2023 - Present (2 years 3 months)
Handled incoming calls to schedule medications, resolved issues related to delays, and contacted patients regarding their medication status.
Server
Chilis
Jun 2021 - Jun 2022 (1 year)
Took and memorized orders, served food, and processed transactions while maintaining high customer service standards in a fast-paced environment.
Collection Specialist
GC Services
Feb 2016 - Aug 2016 (6 months)
Contacted customers regarding unpaid debts, set up repayment plans, and managed delinquent accounts using various systems.
Supervisor
ABM
Jul 2015 - Dec 2015 (5 months)
Managed petty cash, audited cashier reports, and ensured compliance with inventory procedures. Handled customer disputes effectively.
Cashier
HEB
Oct 2012 - Feb 2015 (2 years 4 months)
Greeted customers, operated checkout lanes, and assisted with stocking shelves. Ensured accurate checkout procedures while promoting store credit cards.
Education
Degrees, certifications, and relevant coursework
Grayson College
Ellison High School
High School Diploma
2010 - 2014
Graduated from Ellison High School, where I developed foundational skills in communication and teamwork.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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