Joy Whittaker

I am a dedicated customer service professional with a strong commitment to compassionate care and client satisfaction. I have several years of frontline service experience scheduling appointments, resolving service issues, and handling high call volumes.

In my current role I schedule technicians, coordinate field teams, manage customer relations, and process payments — consistently maintaining orderly appointment schedules and resolving accounting or service concerns quickly. Previously I handled cashier and sales roles where I built rapport, promoted products, and supported store operations.

I hold an AA from Broward College and have completed chemistry and anatomy coursework that introduced lab techniques such as chromatography and urinalysis, demonstrating my interest and foundational preparation for healthcare work.

I seek to apply my communication strengths, reliability, and problem-solving ability to a healthcare team where I can transition customer-service expertise into patient-focused support and contribute to quality care delivery.