Open to opportunities

Vanesa Orinda

@vanesaorinda

Message

Ambitious professional passionate about risk management and stakeholder relations.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to leverage my risk management skills in a dynamic environment, fostering growth and collaboration.

I am an ambitious professional dedicated to being a catalyst for prosperity in both society and the organizations I serve. My passion for risk management drives me to excel in my field, and I strive to leave a lasting impact in the African business arena.

Currently, I work as a Claims Management Officer at Momentum Credit Limited, where I have successfully streamlined the claims process, improving efficiency by 80%. My proactive approach has also led to a significant reduction in cancellations by 90% through the resolution of issues related to our IPF product. My experience in stakeholder management at Cytonn Investments has further honed my analytical skills, allowing me to effectively communicate and manage stakeholder relationships.

With a Bachelor of Commerce in Supply Chain Management and ongoing studies in insurance, I am committed to continuous learning and professional development. I believe that strong communication and interpersonal skills are essential for success in any business environment, and I am eager to leverage my expertise to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Claims Management Officer

Current

Momentum Credit Limited

May 2020 - Present (5 years 1 month)

Streamlined the claim process within the company, improving efficiency by 80%. Recognized and resolved issues pertaining to the IPF product and improper procedures, reducing cancellations by 90%.

Claims Management Process Improvement Stakeholder Relationship Management Claims Customer Service

Stakeholder Management Assistant

Cytonn Investments

Oct 2017 - May 2019 (1 year 7 months)

Analyzed existing and potential stakeholder issues, developing mitigation plans. Formulated adequate and efficient stakeholder communication plans for Real Estate projects and Business Units.

Stakeholder Management Communications Planning Real Estate Event Management Project Coordination

Facilities and Property Management Intern

Cytonn Young Leaders Program (CYLP)

Aug 2017 - Oct 2017 (2 months)

Managed facilities and property aspects as part of the Cytonn Young Leaders Program. Gained practical experience in property management operations.

Facilities Management Property Management Operations Program Participation Real Estate

Audit Intern

JN Thindi & Co.

Sep 2016 - Dec 2016 (3 months)

Assisted with auditing and administrative duties. Performed partner shadowing and stocktaking.

Auditing Administrative Support Financial Analysis Data Entry Accounting Principles

Data Management Intern

The National Treasury of Kenya

Jan 2015 - May 2015 (4 months)

Performed data management tasks for The National Treasury of Kenya. Gained experience in handling and organizing governmental data.

Data Management Data Entry Microsoft Office Administrative Support

Education

Degrees, certifications, and relevant coursework

College of Insurance

Diploma in Insurance, Insurance

Currently pursuing a Diploma in Insurance, focusing on Module III. This program is enhancing knowledge in various aspects of insurance.

University of Nairobi

Bachelor of Commerce, Supply Chain Management

Grade: Second Class Honours, Upper division

Completed a Bachelor of Commerce degree with a specialization in Supply Chain Management. Graduated with Second Class Honours, Upper Division, gaining expertise in supply chain operations and management.

KASNEB

Certified Public Accountants (CPA) Part II, Accounting

Undertook studies for Certified Public Accountants (CPA) Part II. This involved comprehensive training in accounting principles and practices.

Mahiga Girls Secondary School

KCSE, Secondary Education

Grade: A-

Completed secondary education and obtained a Mean Grade of A- in the Kenya Certificate of Secondary Education (KCSE). Focused on a broad curriculum to prepare for higher education.