Open to opportunities

Ruth Oyaro

@ruthoyaro

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Results-driven finance professional with a passion for delivering exceptional customer experiences.

Kenya

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What I'm looking for

Seeking a challenging role in a dynamic organization that leverages my skills and expertise to drive business growth and improvement, while providing opportunities for professional development and growth.

I am a highly motivated and dedicated finance professional with a strong background in business administration and IT. With a proven track record of delivering exceptional customer experiences, I am committed to leveraging my skills and expertise to drive business growth and improvement.

Throughout my career, I have demonstrated a strong ability to work effectively in fast-paced environments, think strategically, and build strong relationships with customers and stakeholders. My expertise spans finance, sales, and customer service, with a strong focus on delivering results and exceeding targets.

I am a team player with excellent communication and interpersonal skills, and I thrive in environments that require collaboration, creativity, and innovation. I am excited to bring my skills and expertise to a dynamic and forward-thinking organization that shares my passion for excellence and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Loop Store Agent

Current

NCBA BANK

Sep 2023 - Present (1 year 8 months)

As a Loop Store Agent, I deliver quality brand experiences through customer engagements, generate new business, provide comprehensive product information, and cross-sell bank products while adhering to service standards.

Customer Engagement Cross Selling Product Knowledge CRM Software Customer Support Interpersonal Skills

Call Center Representative

CCI Kenya

Jul 2022 - Nov 2023 (1 year 4 months)

Managed inbound and outbound calls, provided customer support, resolved issues, processed orders, and maintained documentation while meeting performance metrics.

Customer Support Order Management CRM Software Team Collaboration Communication Skills Performance Metrics Problem Solving Relationship Building

Intern Assistant

Bunista NON-WDT Sacco Society Ltd

Jun 2023 - Sep 2023 (3 months)

Assisted in maintaining various registers, data entry, loan processing, financial statement preparation, and auditing tasks while adhering to privacy guidelines.

Data Entry Financial Reporting Auditing Privacy Compliance Asset Management Loan Processing Team Collaboration

Sales Representative

Daraja Plus Limited

Feb 2021 - Jun 2021 (4 months)

Demonstrated and provided information on products, engaged customers, set up displays, and met sales targets while building strong customer relationships.

Sales Customer Engagement Relationship Building Communication Skills Teamwork Problem Solving

Finance Assistant Intern

Office of the Attorney General

May 2019 - Sep 2019 (4 months)

Supported the finance department with budget rollout, transaction processing, financial reporting, and audit assistance while maintaining accurate records.

Budgeting Financial Reporting Data Entry Audit Communication Skills Problem Solving