Reuben Kisuko
@reubenkisuko
Detail-oriented accounting professional with expertise in credit control.
KenyaWhat I'm looking for
I am a detail-oriented and results-driven accounting and finance professional with strong experience in credit control, underwriting, claims management, and project leadership. My expertise lies in financial reconciliation, policy processing, and regulatory compliance, which has allowed me to improve processes and enhance financial accuracy in fast-paced environments.
Currently, I serve as an Assistant Credit Control / Accounts Assistant at CIC Insurance Group, where I prepare financial statements, manage debt collection, and oversee reconciliation issues. I have successfully led projects such as the Document Automation Project, where I defined project requirements and executed testing and implementation. My commitment to improving customer satisfaction and operational efficiency has been recognized through various achievements, including a significant increase in client retention.
Experience
Work history, roles, and key accomplishments
Assistant Credit Control / Accounts Assistant
CIC Insurance Group
May 2022 - Present (3 years 1 month)
Prepared monthly/quarterly financial statements, budgets, and reconciliations. Resolved reconciliation issues with vendors/clients and managed debt collection. Followed up on bounced cheques, legal action, and CRB reporting.
Work stream Lead – Document Automation Project
CIC Insurance Group
Sep 2024 - Present (9 months)
Defined project requirements and executed UAT testing and implementation for document automation. Developed business transition and continuity plans, and created/updated process documentation. Led operational readiness and success criteria sign-offs for the project.
Medical Claims Clerk
CIC Insurance Group
Dec 2020 - Apr 2022 (1 year 4 months)
Registered and processed medical claims, and indexed documents in the Document Management System. Responded to walk-in customer inquiries and managed claim queries. Reconciled provider statements and resolved claim issues.
Accounts Trainee
Kitui Teachers Sacco
Sep 2014 - Dec 2014 (3 months)
Performed bank reconciliation and managed cheque posting operations. Handled petty cash management and ensured accurate record-keeping. Assisted with general accounting tasks.
Customer Service Intern – Underwriting
CIC Insurance Group
Mar 2019 - Nov 2020 (1 year 8 months)
Analyzed insurance applications to determine premiums and risks for general business. Managed policy renewals, cancellations, and issuance processes. Created customer profiles and handled data entry tasks.
Education
Degrees, certifications, and relevant coursework
JTJomo Kenyatta University of Agriculture and Technology
Bachelor of Commerce, Finance
Completed a Bachelor of Commerce with a specialization in Finance. Gained a strong foundation in financial principles and practices.
JTJomo Kenyatta University of Agriculture and Technology
Certificate, Business Decision Making
Obtained a Certificate in Business Decision Making using Cases. Developed skills in analyzing business scenarios and making informed decisions.
Matinyani Secondary School
KCSE, General Studies
Completed the Kenya Certificate of Secondary Education. Gained a comprehensive secondary education.
Kiukuni Primary School
KCPE, General Studies
Completed the Kenya Certificate of Primary Education. Acquired foundational knowledge during primary education.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
Job categories
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