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vanda rose

@vandarose

Executive Virtual Assistant and Operations Strategist at Empire Sales Group, developing SOPs, workflows, dashboards, and reporting systems.

Philippines

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At Empire Sales Group, I support backend operations through executive coordination, sales reporting, scheduling, and recruitment support. I maintain CRM records, sales trackers, RGU reporting, and performance dashboards.

I develop SOPs, workflows, tracking systems, onboarding documentation, and leadership reports. I also coordinate communication across leadership, sales representatives, installers, recruiters, and support staff.

I founded and directed The Hustler Hunters Manpower Services, providing workforce solutions and hiring support to clients. I managed recruitment from sourcing and screening through interview coordination and onboarding, alongside administrative operations and client communications.

At NextGen Business Solutions, I directed cross-functional project teams and coordinated planning, delivery, reporting, and workflows. Earlier, I supported executive administration at TELUS and NextGen Business Solutions, HR operations and Klaviyo campaigns at Kensington Media House, and claims processing at QBE Insurance.

Experience

Work history, roles, and key accomplishments

Current

Executive Virtual Assistant / Operations Strategist

Current

Empire Sales Group

Jan 2025 - Present (1 year 9 months)

Supports backend operations for a high-performing sales organization through executive coordination, sales reporting, scheduling, recruitment support, and daily operational follow-through. Develops SOPs, workflows, and tracking systems to improve accountability and efficiency.

CRM Management Sales Reporting Scheduling Recruitment support SOP Development Workflow Automation Data Accuracy Leadership Reporting

Chief Executive Officer

The Hustler Hunters Manpower Services

Aug 2019 - Mar 2026 (6 years 7 months)

Founded and directed a recruitment and manpower services business, providing workforce solutions and hiring support to multiple clients. Managed end-to-end recruitment processes and oversaw administrative operations.

Recruitment Talent Acquisition Customer Relationship Management Contract Management Scheduling Reporting Operations Management

Project Manager

NextGen Business Solutions

Aug 2017 - Mar 2026 (8 years 7 months)

Directed cross-functional teams across web development, operations, and business improvement projects, managing planning, scheduling, execution, reporting, and workflow coordination. Monitored project timelines and resolved bottlenecks through process improvements.

Project Management Cross functional Leadership Planning Scheduling Reporting Workflow Coordination Process Improvement

HR & Klaviyo Engineer

Kensington Media House

Dec 2022 - May 2025 (2 years 5 months)

Supported HR operations including recruitment, onboarding, employee coordination, and internal documentation. Managed Klaviyo email marketing activities including campaign setup, audience segmentation, and automation implementation.

HR Operations Recruitment Onboarding Klaviyo Email Marketing Campaign Setup Audience Segmentation Automation

Executive Virtual Assistant

TELUS

Aug 2016 - Aug 2022 (6 years)

Provided executive-level administrative support in a dynamic remote environment, managing calendars, meetings, communications, travel, and operational tasks. Supported documentation, reporting, and cross-team coordination.

Calendar Management Email Management Travel Coordination Documentation Reporting Workflow Organization Cross team coordination

Executive Virtual Assistant

NextGen Business Solutions, Inc.

Aug 2017 - Jul 2019 (1 year 11 months)

Provided administrative support to executives with scheduling, project coordination, workflow management, reporting, client coordination, and internal operations. Built organized systems and structured workflows to improve productivity.

Scheduling Project Coordination Workflow Management Reporting Client Coordination System Organization

Claims Officer

QBE Insurance

Aug 2014 - Aug 2016 (2 years)

Processed insurance claims in accordance with company policies and procedures while maintaining accurate documentation and data integrity. Communicated with clients regarding claim status and supported efficient resolution.

Claims Processing Documentation Data Integrity Client Communication Attention To Detail