Looking for a job

Roselle Roselle Morales

@rosellerosellemorale

I streamline executive administration, affiliate marketing operations, and virtual assistant onboarding using HubSpot and organized systems.

Philippines

Message

What I'm looking for

I'm looking to drive efficient executive administration and operations, supporting seamless front-desk processes, high-level practice administration, and organized remote team workflows.

I've supported affiliate marketing operations at The Virtual Hub, processing applications, prospecting leads, auditing content, and contributing to SEO and keyword strategy through HubSpot.

I've also managed executive administration for a health insurance consulting firm, including calendars, email, data entry, SOP updates, and virtual assistant onboarding and training.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

The Virtual Hub

Jan 2022 - Present (4 years 8 months)

Collaborated as an Affiliate Marketing Assistant using HubSpot, executed administrative tasks, managed data entry, email management, and onboarded new virtual assistants. Also served as an Executive Assistant for a Health Insurance Consulting Firm, handling daily office tasks, calendar management, and SOP updates.

HubSpot SEO Data Entry Email Management Calendar Management Onboarding Training Prospecting Content Auditing SOP流程设计 Administrative Support

Customer Service Representative

AFNI Inc.

Jan 2019 - Jul 2022 (3 years 6 months)

Handled Mobility prepaid and postpaid services for Verizon, executed sales initiatives, delivered technical support, and responded to customer inquiries.

Customer Service Sales Technical Support Communication Skills

Customer Service Representative

VXI Global

Dec 2017 - Jan 2019 (1 year 1 month)

Managed a Telco triple play account with integrated sales responsibilities, addressed billing inquiries, resolved disputes, and provided technical support.

Customer Service Billing Technical Support Sales