valerie osei
@valerieosei
Personal Assistant with 4+ years supporting senior executives, partners, and board meetings through flawless diary and travel coordination.
United KingdomWhat I'm looking for
I’m a highly organised and proactive Personal Assistant with over four years’ experience supporting senior executives and partners in fast-paced professional environments. In my current role, I provide high-level executive support to Partners and Directors, acting as a first point of contact by screening emails, prioritising urgent requests, and fielding phone calls.
I take pride in keeping complex calendars and shifting priorities under control, coordinating UK and international business travel (including flights, accommodation, visas, and detailed itineraries), and processing expenses and invoices accurately. I also support critical board or client meetings by taking minutes and tracking action points, while maintaining discretion with sensitive reports, client proposals, letters, and presentation materials—supported by achievements like coordinating international travel across the UK, USA and Dubai and maintaining a 95% email rate within 24 hours.
Experience
Work history, roles, and key accomplishments
Personal Assistant
BDO LLP
Mar 2025 - Present (1 year 4 months)
Provided high-level executive support to Partners and Directors, including diary management, meeting minutes/action tracking, and complex travel coordination. Served as a first point of contact and managed expenses, invoices, and administrative documentation with confidentiality.
Personal Assistant
Henry and Steel
Feb 2022 - Dec 2024 (2 years 10 months)
Delivered comprehensive executive and personal support to the CEO and senior management, including calendar and appointment coordination, travel arrangements, and professional client/supplier communication. Maintained confidential records and supported task prioritisation and deadline tracking.
Restaurant Receptionist
The Ivy Collection
Mar 2020 - Jan 2022 (1 year 10 months)
Managed front-desk operations including reservations, guest enquiries, and payment records. Supported customer service by handling issues, coordinating with restaurant staff, and ensuring timely resolution of complaints.
Customer & Sales Advisor
Picsolve London Eye
Jan 2018 - Dec 2019 (1 year 11 months)
Provided customer support by answering enquiries, solving customer problems, and taking orders while supporting sales performance. Met customer service standards aligned to mystery shopper criteria and handled complaints by escalating serious issues to the manager.
Education
Degrees, certifications, and relevant coursework
Canterbury Christ Church University
Bachelor of Arts with Honours, Film, Television and Radio
Grade: 2:1
Bachelor of Arts (Honours) in Film, Television and Radio, achieving a 2:1 (Grade 2:1).
City and Islington Sixth Form College
A-Levels, English, History and Drama
Grade: 2 Bs, 1 C
Completed A-Levels studying English, History, and Drama, achieving 2 Bs and 1 C.
Harris Girls' Academy Secondary School
Secondary school qualifications, English, Science, Drama and Religious Studies
Grade: 3 A's and 2 B's
Studied English, Science, Drama, and Religious Studies and achieved 3 A's and 2 B's.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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