Thandi Xhakaza
@thandixhakaza
Organised administrative professional experienced in diary management and executive support.
What I'm looking for
I am a highly organised, proactive administrative professional with extensive experience in administration, customer service, and diary management. I prioritise tasks effectively, maintain confidentiality, and support managers to ensure smooth daily operations.
At Mulberry Company Design Limited I managed daily office administration, coordinated manager schedules, and handled high volumes of communications with accuracy and efficiency. My hands-on experience in hospitality roles strengthened my ability to liaise across teams and deliver high-quality service under pressure.
I am proficient in Microsoft Outlook, Word, Excel, Teams, and OneDrive, and skilled in document management, stock control, and multi-tasking. I am recognised for being personable, adaptable, diligent, and quick to resolve issues in fast-paced environments.
I am seeking a Personal Assistant role where I can apply my administrative and interpersonal skills to support senior leaders, streamline processes, and contribute to a professional, collaborative workplace.
Experience
Work history, roles, and key accomplishments
Warehouse Administrator
Mulberry Company Design Limited
May 2023 - Jun 2024 (1 year 1 month)
Managed daily office administration and coordinated manager schedules, handling high volumes of communications and maintaining office supply inventory to ensure smooth operations.
Restaurant Reservations Lead
At the Chapel
Jul 2017 - Feb 2023 (5 years 7 months)
Managed restaurant reservations and guest communications, coordinated events and accommodation bookings, and liaised across departments to deliver personalised high-quality service.
Waitress
The Bull Inn
Nov 2016 - Jun 2017 (7 months)
Provided excellent customer service, assisted in training new staff, and ensured accuracy in order-taking to maintain high service standards in a busy environment.
Cashier
Church Bridge Stores
Mar 2015 - May 2016 (1 year 2 months)
Handled cash transactions and processed Post Office services, delivering attentive customer service and managing customer enquiries to build lasting client relationships.
Catering Assistant
National Trust
Mar 2015 - Nov 2015 (8 months)
Supported catering operations, restocked supplies, and maintained service standards while developing teamwork and organisational skills.
Education
Degrees, certifications, and relevant coursework
Gillingham School
A Levels, A Levels
Completed A Levels at Gillingham School in 2019.
Sexey's School
General Certificate of Secondary Education, GCSEs
Completed GCSE qualifications at Sexey's School in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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