Chantelle Lee-Zogbessou
@chantellelee-zogbess
Experienced executive PA specialising in complex diary, travel and inbox management for senior leaders.
United KingdomWhat I'm looking for
I am an organised and detail-oriented executive personal assistant with extensive experience supporting partners and C-suite level leaders in fast-paced environments. I specialise in complex diary and inbox management, arranging international travel and coordinating multi-time-zone schedules.
At ERM I managed diaries for four partners, filtered urgent communications, prepared meeting materials, took minutes and tracked actions, and organised logistics for major international conferences such as the World Economic Forum and COP28. I also produced and proofread presentations and client documentation, ensuring accuracy and professional presentation.
My background includes client support and administrative roles where I handled finance systems (Credit Solve, Rydoo, Barclaycard Business), onboarding, stock and transport coordination, and patient administration tasks including FOI handling and interpreter bookings. I adapt quickly to new systems and take pride in building strong internal and external relationships.
I thrive on multitasking under pressure, delivering proactive support and taking on ad hoc projects to keep leadership teams productive. I am committed to clear communication, meticulous organisation and continuous improvement in administrative processes.
Experience
Work history, roles, and key accomplishments
PA to Partner Leads
ERM
Feb 2023 - Oct 2025 (2 years 8 months)
Managed complex diaries and extensive inboxes for four partners, organised international travel and conferences (including WEF and COP28), produced and proofread presentations, and coordinated meetings and client communications to streamline executive workflows.
Client Support Associate
Intrum
Sep 2022 - Dec 2022 (3 months)
Supported debtors by setting tailored payment plans, handled inbound/outbound calls and emails to resolve account queries, and escalated issues while using Credit Solve to manage financial records.
Clerical Administrator
J Sainsbury's
Oct 2021 - Aug 2022 (10 months)
Provided administrative support to department managers including diary organisation, stock investigations, transport planning and onboarding, ensuring inventory accuracy and service-level maintenance.
Administration Officer
Moorfields Hospitals
Apr 2020 - Oct 2021 (1 year 6 months)
Delivered comprehensive administrative support including mailbox management, processing reports and documentation, arranging interpreters, handling patient communications and FOI requests, and maintaining admissions records.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Northampton
Bachelor of Science, Adult Nursing
2018 - 2021
Completed a Bachelor of Science in Adult Nursing, encompassing clinical practice, patient care, and professional healthcare training.
CCCity and Islington College
BTEC Level 3, Health & Social Care
2016 - 2018
Grade: Distinction, Distinction, Merit
Completed a BTEC Level 3 in Health and Social Care with Distinction, Distinction, Merit, focusing on practical and theoretical aspects of health and social care provision.
La Sainte Union Secondary School
GCSEs, Secondary Education
2010 - 2015
Grade: A–B
Attained 10 GCSEs with grades ranging A–B across core and elective subjects.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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