Valentina Gallero
@valentinagallero
Bilingual operations and customer support professional improving hospitality workflows through scheduling, administration, and problem-solving.
What I'm looking for
I’m a bilingual operations and customer service professional with international experience across hospitality administration, team supervision, and daily process coordination. I’m known for organization, adaptability, and delivering high service standards in fast-paced environments.
In my most recent role as an Administrator, I managed daily business operations, staff coordination, and shift planning. I controlled inventory and purchasing, tracked costs, resolved operational issues quickly, and improved internal processes to strengthen service flow.
Previously, as a Housekeeping Supervisor / Operations Support, I led housekeeping teams in hotel environments by assigning tasks, coordinating room priorities, and monitoring productivity. I ensured quality standards and service readiness, trained new staff, supported onboarding, and managed supplies and operational requests.
I also bring quality and process experience from roles like Quality Control Coordinator and Supply Chain & Process Lead, where I monitored production standards, supported regulatory compliance, prepared reports, and improved administrative and operational workflows. I’m now seeking remote opportunities where I can apply customer support, operations, reservations, and administrative coordination strengths.
Experience
Work history, roles, and key accomplishments
Administrator
Wok Panguipulli
Dec 2024 - Dec 2025 (1 year)
Managed daily business operations, staff coordination, and shift planning. Controlled inventory and purchasing while delivering customer service and improving internal processes and service flow.
Housekeeping Supervisor
IPA Hospitality Services
Jan 2022 - Jan 2024 (2 years)
Supervised housekeeping teams by assigning tasks, coordinating room priorities, and monitoring productivity. Ensured quality standards, trained new staff, and managed supplies and operational requests.
Housekeeper
Hotels in Australia
Jan 2020 - Jan 2022 (2 years)
Maintained service standards in high-volume hospitality environments. Coordinated with internal teams to meet guest deadlines and worked efficiently in time-sensitive schedules.
Quality Control Coordinator
Cecinas Escudero
Mar 2019 - Mar 2020 (1 year)
Monitored production standards and regulatory compliance. Prepared reports, tracked process improvements, and trained staff in quality and hygiene protocols.
Supply Chain & Process Lead
Karunlife
Jun 2017 - Dec 2018 (1 year 6 months)
Managed purchasing, stock control, and logistics coordination while handling documentation and external regulatory processes. Improved administrative and operational workflows to support day-to-day operations.
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Católica de Chile
Diploma in Business Management, Business Management
Completed a Diploma in Business Management at Pontificia Universidad Católica. Year completed noted as 2025.
Universidad Mayor
Agricultural Engineering, Agricultural Engineering
Studied Agricultural Engineering at Universidad Mayor. Year noted as 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Valentina?
You can contact Valentina and 90k+ other talented remote workers on Himalayas.
Message ValentinaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
