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Daniela Poblete

@danielapoblete

Remote operations and administrative coordinator with international experience supporting client service, daily operations, and business processes.

Chile

Message

As an Independent Language Consultant, I managed a client portfolio across Denmark and Chile, coordinating schedules, communications, records, and service delivery. I maintained long-term client relationships through reliable follow-up and organized support.

At Groote Eylandt Lodge, I supported day-to-day operations and coordinated stock follow-up, operational information, and communication across teams. At Hurricane’s Grill, I managed reservations and guest flow, coordinating customer requests with service teams.

Earlier, I monitored quality-control procedures at Trevelyan’s Pack & Cool Ltd and coordinated import/export documentation and operational reports at Andes Connection Ltda. I’m currently developing Business Intelligence skills in SQL, reporting, relational databases, and data visualization.

Experience

Work history, roles, and key accomplishments

Independent Language Consultant

Self Employed

Feb 2020 - Oct 2025 (5 years 8 months)

Managed an independent client portfolio, coordinating schedules, communications, records, and service delivery with a high level of autonomy. Maintained long-term client relationships through reliable follow-up and clear communication.

Client Coordination Scheduling Communication Skills Records Management Service Delivery

Operations & Guest Services

Groote Eylandt Lodge

Apr 2019 - Nov 2019 (7 months)

Supported day-to-day lodge operations in a remote international environment, balancing service needs with accurate operational follow-up. Coordinated stock and inventory follow-up, operational information, and communication across teams.

Operations Coordination Inventory Management Communication Skills Team Coordination

Hostess & Waitress

Hurricane's Grill, Circular Quay

Oct 2018 - Apr 2019 (6 months)

Managed reservations, guest flow, and front-of-house information in a busy, high-volume operation. Coordinated customer requests and information with service teams to support efficient operations.

Reservations Management Customer Service Coordination Communication Skills

Quality Control Assistant

Trevelyan's Pack & Cool Ltd

Apr 2017 - Sep 2017 (5 months)

Monitored quality-control procedures, maintained accurate records, and supported workflow consistency in a high-volume operation.

Quality Control Record keeping Process Support

Kitchen Porter / Assistant Chef

Solar Eating House

Nov 2016 - Apr 2017 (5 months)

Supported daily operations in a fast-paced hospitality environment, following procedures and coordinating priorities across the team. Progressed from kitchen porter to assistant chef, taking on greater responsibility.

Kitchen operations Team Coordination Adaptability Organization

Foreign Trade Administrator

Andes Connection Ltda.

Feb 2013 - Nov 2013 (9 months)

Coordinated import/export documentation, prepared operational reports, and communicated with internal and external stakeholders to support timely processes.

Import export documentation Reporting Stakeholder Communication

Education

Degrees, certifications, and relevant coursework

Coursera

IBM Business Intelligence Analyst Professional Certificate, Business Intelligence

In progress IBM Business Intelligence Analyst Professional Certificate, covering SQL, relational databases, reporting, data warehousing, and visualization.