Dragan Grubessich

Monitored compliance with quality standards and production requirements. Documented inspection results and prepared reports for internal follow-up.

Managed administrative tasks related to card services and internal requests. Supported operational processes and maintained accurate records.

Monitored production workflow and recorded relevant operational data. Reported deviations and supported coordination with different teams.

Entered, updated, and verified data with a focus on accuracy and integrity. Supported quality monitoring tasks and documentation processes.

Handled cash transactions and client payments with accuracy. Managed collections processes and maintained financial records.

Assisted with HR administrative tasks and personnel documentation. Supported recruitment-related processes and internal communication.

Promoted products and services while assisting customers in store. Supported sales goals through clear communication and customer service.

Processed banking transactions and supported customer operations. Handled client payments and maintained compliance with procedures.

Assisted bank customers with transactions and service requests. Supported day-to-day cashier operations and document handling.

Delivered customer service in a hospitality environment. Worked under pressure while keeping service quality high.

Completed studies in Pedagogy in English through 2010, with the program currently paused.

Completed secondary education in 2004.