Valentina Quintana Ortiz

Coordinated complex international travel, lodging, transport logistics, and personal scheduling in fluent English and Spanish for executive clients from over 20 nationalities. Handled daily phone communications, vendor orders, and shipment tracking under tight timelines and changing priorities.

Supported executive leadership by governing administrative datasets, executive reporting, and documentation standards in a high-complexity industrial environment. Standardized documentation and procedural guidelines across departments, facilitating operational continuity and executive alignment.

Managed administrative tracking reports, marketing collateral orders, and referral documentation across 5 operational units, utilizing Excel and SAP to ensure zero deadline slippage. Audited and resolved 8 critical compliance deviations by establishing standardized tracking rules, contributing to 100% ISO 9001 compliance.

Managed end-to-end administrative and technical incident lifecycles, acting as the primary gatekeeper and liaison between executive users, administrative units, and technical teams. Triaged high-volume emails, phone calls, and calendar commitments using Google Workspace and Outlook, ensuring 100% resolution traceability and schedule adherence.

Automated data entry and validation workflows using Google Sheets and Excel, reducing administrative processing time by 30% and validation turnarounds by 40%.

Completed a program in Artificial Intelligence and Machine Learning in 2025.

Completed a Data Science Specialization in 2025.

Completed a program in Big Data and Analytical Solutions in 2024.

B.S. in Industrial Civil Engineering with a strong background in process engineering, systems organization, project management, and quantitative analysis.