
Valencia Harrison
@valenciaharrison
Advanced Medical Support Assistant at Cincinnati VA Medical Center coordinating specialty neurology scheduling and Veteran access to care.
What I'm looking for
At Cincinnati VA Medical Center, I coordinate complex scheduling for specialty Neurology clinics, helping Veterans access timely care. I support the Headache Center of Excellence and Neurology Service by coordinating appointments, consults, and follow-up care.
I manage provider templates and clinic schedules, review consults and referrals, and monitor clinic utilization and scheduling accuracy. I also help improve communication between providers and patients and support clinic productivity and access-to-care standards.
I use CPRS, VistA, ISS, and EHRM to support patient records and clinic operations, and I train and assist staff on scheduling procedures and workflow. I'm seeking to leverage my administrative and operational expertise in an Administrative Officer position within Dental Service.
Experience
Work history, roles, and key accomplishments
Advanced Medical Support Assistant
Cincinnati VA Medical Center
Oct 2023 - Present (3 years 1 month)
Coordinate complex scheduling for specialty Neurology clinics, manage provider templates, and serve as liaison between Veterans and clinical staff. Support operations for the Headache Center of Excellence and Neurology Service, ensuring compliance with VHA policies.
Education
Degrees, certifications, and relevant coursework
Brown Mackie College
Associate degree, Criminal Justice
2008 - 2010
Associate degree in Criminal Justice from Brown Mackie College, Fort Mitchell, KY, completed from August 2008 to November 2010.
Tech stack
Software and tools used professionally
Snowflake
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Availability
Location
Authorized to work in
Salary expectations
Skills
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