Looking for a job

Kendall Schmitt

@kendallschmitt

Message

I coordinate patient intake, clinical operations, and compliant administrative workflows.

United States

Message

What I'm looking for

I'm looking for a healthcare operations or administrative role where I can support patient access, maintain compliant records, coordinate workflows across teams, and improve the patient experience.

At Brave Health, I supported onboarding and documentation for 200+ patients monthly, using Salesforce to coordinate scheduling, insurance requirements, and timely access to clinical care. I also helped patients understand programs, first appointments, and mental-health insurance while escalating authorization and claims issues to billing and clinical teams.

Previously, at Specialists in Rehabilitation Medicine, I managed scheduling, prior authorizations, medical-record transfers, inventory, and patient follow-up instructions. I bring healthcare operations experience across compliant documentation, HRIS management, employee communications, and workflow coordination.

Experience

Work history, roles, and key accomplishments

Access Counselor

Brave Health

Jul 2025 - Mar 2026 (8 months)

Supported onboarding and documentation processes for over 200+ patients per month, ensuring accurate entry in Salesforce. Educated patients on programs and first-appointment expectations while providing phone-based support for mental-health insurance inquiries.

Salesforce Intake Coordination Patient Onboarding Documentation Compliance