Open to opportunities

Kaylani Bryant

@kaylanibryant

Message

Dedicated healthcare administrator focused on patient services, insurance coordination, and HIPAA-compliant operations.

Zimbabwe

Message

What I'm looking for

I’m looking to grow in healthcare administration by supporting efficient patient services and insurance workflows—staying HIPAA-compliant, improving processes, and helping clinics run smoothly through scheduling, prior authorizations, and reliable front-office coordination.

I’m a dedicated healthcare administrative professional with experience in patient services, referral coordination, insurance verification, prior authorizations, scheduling, billing support, and front-office operations. I’m recognized for delivering exceptional patient care and maintaining HIPAA compliance while supporting efficient healthcare workflows.

In my recent roles, I’ve managed patient scheduling, insurance authorizations, patient intake, and day-to-day clinic operations, and in a high-volume setting I handled verification, prior authorizations, referral coordination, billing inquiries, and medical records management. I also bring cross-functional office support experience—coordinating schedules, communications with providers, and administrative process improvement—while mentoring new staff and coordinating care logistics.

Experience

Work history, roles, and key accomplishments

Current

Patient Service Specialist

Current

Select Physical Therapy

Feb 2026 - Present (4 months)

Managed patient scheduling, referrals, insurance authorizations, billing support, and patient intake while maintaining efficient clinic operations and patient-focused customer service.

Patient Scheduling Referral Management Insurance Verification Prior Authorizations Billing Support Patient Intake Customer Service HIPAA compliance

Patient Service Representative

San Francisco Otolaryngology

Aug 2024 - Jan 2026 (1 year 5 months)

Handled insurance verification, prior authorizations, referral coordination, billing inquiries, and medical records management, providing high-volume phone and front-desk support while mentoring new staff.

Insurance Verification Prior Authorizations Referral Management Billing Medical Records Management Phone Support Front Desk Operations Customer Service HIPAA compliance

Medical Assistant / Office Coordinator

Bay Area Osteopathic

Aug 2023 - Aug 2024 (1 year)

Coordinated scheduling and insurance approvals and supported clinical operations with patient care tasks, medication/injection-related workflow, medical supply ordering, and provider/facility communication.

Scheduling coordination Vital Signs Provider coordination Patient Communication HIPAA compliance Healthcare Documentation

Office Coordinator (Rehab)

Napa Valley Support Services

Dec 2022 - Aug 2023 (8 months)

Supported individuals with disabilities through administrative case documentation, payment request coordination, meeting scheduling, and day-to-day office support to ensure timely services.

Administrative Support Case Documentation Meeting Coordination Scheduling Customer Support Process Support Healthcare Operations Documentation Management

Administrative Assistant

Pittsburgh Health Center

Dec 2021 - Oct 2022 (10 months)

Managed scheduling, insurance communications, payments, and phone support while coordinating administrative tasks including faxing and email correspondence to support front-office operations.

Scheduling Insurance Communications Payments Support Phone Support Fax Administrative Coordination HIPAA compliance