Open to opportunities

Odyssey Martin

@odysseymartin

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Detail-oriented operations and data-focused professional supporting healthcare systems.

United States

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What I'm looking for

I seek a healthcare operations role where I can apply Excel-driven analysis, improve workflows, ensure data quality, and support clinical teams.

I am a detail-oriented operations and data-focused professional with hands-on experience supporting healthcare and administrative environments. I maintain data integrity across CRM and EHR systems and produce structured reports that support leadership decision-making.

At Veterans Harbor Administration Hospital I audited and validated records in Salesforce and internal systems, generated Excel-based analyses, and streamlined reporting processes to reduce manual errors. In prior roles I managed patient and operational data within Epic EHR and verified insurance and financial records to support compliance.

I have led operational data projects including scheduling analysis using pivot tables, formulas, and tracking spreadsheets, and documented process improvements to remove bottlenecks and increase consistency. I am CPR/BLS certified and currently pursuing a Medical Assistant Certificate to deepen my clinical support skills.

I bring strong Excel skills, high attention to detail, and a commitment to data quality, compliance, and operational efficiency. I look for roles where I can apply analytical rigor to improve workflows and support cross-functional teams in healthcare settings.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Veterans Harbor Administration Hospital

Jan 2025 - Present (1 year)

Maintained accurate operational and personnel data across Salesforce CRM and internal systems, audited records for integrity and compliance, and generated Excel-based reports to track workflows and improve reporting efficiency.

Salesforce CRM Excel Pivot Tables Data Auditing Reporting & Compliance Process Improvement Data Entry

Home Health Aide / Patient Coordinator

Parent Care

Dec 2022 - May 2024 (1 year 5 months)

Coordinated scheduling and service delivery while maintaining and validating operational records to ensure completeness and resolve documentation discrepancies, supporting continuity of care and team alignment.

Scheduling Patient Coordination Data Validation Documentation Communication EHR Resource Allocation

Administrative / Operational Specialist

Dermatology Private Practice

Oct 2020 - Sep 2023 (2 years 11 months)

Managed patient and operational data within EHR systems, verified insurance and financial records to correct discrepancies, and maintained structured electronic documentation to support clinical workflows and reporting.

Insurance Verification Documentation Reporting Citrix

Education

Degrees, certifications, and relevant coursework

Excelsior University

Medical Assistant Certificate, Medical Assisting

Medical Assistant Certificate in progress with expected completion in March 2026.

Brooklyn College

Bachelor of Arts, Psychology

Bachelor of Arts in Psychology completed in December 2022 with coursework in statistics for behavioral sciences, healthcare ethics, and health psychology.