At And We Support, I manage daily workflows and customer requirements for five US-based client accounts, coordinating between clients, vendors, and internal team members. I track deadlines, maintain order records, and follow up with vendors to keep work moving.
As a Level 2 Process Associate, I was promoted in eight months to oversee order fulfillment for five accounts and guide three associates. I also sourced a comparable product from an overseas vendor during an out-of-stock disruption, preserving the order timeline while securing a lower price point for the client.
