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Gurung Shradha

@gurungshradha

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Business operations and executive support professional with 10+ years streamlining finance, vendor, and coordination.

India

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What I'm looking for

I’m looking for remote in Business Operations, Operations Coordination, Executive Support, Project Coordination, or Administrative Operations—where I can streamline workflows, manage stakeholders and vendors, and deliver accurate reporting and operational support.

I bring 10+ years of experience supporting business functions across operations, finance, administration, recruitment coordination, vendor management, and remote executive support. I’m known for streamlining processes, maintaining accurate documentation and records, and keeping workflows efficient in fast-paced environments.

In recent roles, I delivered remote administrative and operational support by managing calendars, stakeholder communications, interview scheduling, and business reporting. I also led end-to-end finance operations—handling AR/AP, reconciliations, invoicing, and MIS/dashboard reporting for management—earning recognition as a Star Performer for consistently reliable operational support.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Triple

Aug 2024 - May 2026 (1 year 9 months)

Provided remote administrative and operational support, managing calendars, meetings, and professional email communications. Coordinated interview scheduling and onboarding, maintained business documentation and reports, and liaised with external vendors for payments and invoicing.

Administrative Support Meeting Coordination Email Communication Interview Scheduling Onboarding coordination Documentation And Reporting Business Reporting Vendor Management Invoice Processing

Team Lead - Brand Finance

Ergode IT Services

Aug 2021 - Jul 2024 (2 years 11 months)

Led end-to-end finance operations for multiple international brands, producing MIS reports, dashboards, Brand P&L, and inventory reports for management. Managed AR/AP, reconciliations, payment tracking, and invoice processing while analyzing business data in Excel, Zoho, and Amazon Seller Central to improve reporting accuracy and timeliness.

Finance Operations Reconciliations Payment Tracking Invoice Processing Dashboards Data Analysis Excel Zoho Amazon Seller Central Cross Functional Collaboration Process Improvement

Senior Sales Associate

Alghanim Industries (X-Cite)

May 2018 - Feb 2021 (2 years 9 months)

Delivered customer service while consistently achieving sales and service goals through consultative selling. Managed customer inquiries, warranty services, returns, and complaint resolution, and supported store operations and promotional campaigns.

Customer Service Consultative Selling Customer Relationship Management Warranty Services Returns Management Complaint Resolution Sales Support

Business Analyst

Ergode IT Services

Aug 2016 - Jan 2018 (1 year 5 months)

Analyzed sales trends and inventory data to support purchasing decisions and business planning. Managed relationships with 60+ vendors, created purchase orders, negotiated supplier pricing, and generated performance reports using Microsoft Excel.

Inventory Analysis Procurement Support Vendor Management Purchase Order Management Business Reporting Excel reporting Cross Functional Collaboration

Staffing Coordinator

Accenture Services Pvt. Ltd.

Dec 2014 - Mar 2016 (1 year 3 months)

Coordinated interview scheduling between recruiters, hiring managers, and candidates for a global client, ensuring smooth logistics and candidate communication. Managed recruitment documentation and databases with SLA and process compliance, and supported onboarding by training new team members on internal processes.

Recruitment coordination Interview Scheduling Candidate Management Hiring Documents SLA Onboarding Training Stakeholder Management