Mohnish Pawar
@mohnishpawar
Detail-oriented administrative professional with 6 years of experience.
What I'm looking for
As a highly organized and detail-oriented administrative professional with 6 years of experience, I have honed my skills in providing comprehensive support in fast-paced environments. My journey began as a Customer Service Representative, where I consistently ranked in the top 12% of my team for call handling time and record completion. This experience laid the foundation for my ability to manage client communications effectively and efficiently.
In my role as Operations Supervisor at Blue Planet Infosolutions, I managed resource allocation and client email correspondence, ensuring timely project completion and high client satisfaction. My attention to detail was further demonstrated as a Quality Analyst, where I conducted 100% data quality control and analysis, ensuring accuracy before client delivery. I am committed to continuous learning, having recently completed a Full-Stack Java Developer certification, which reflects my adaptability and eagerness to embrace new challenges in the administrative field.
Experience
Work history, roles, and key accomplishments
Operations Supervisor
Blue Planet Infosolutions Pvt Ltd
Jun 2016 - Apr 2022 (5 years 10 months)
Managed resource allocation and client communications, ensuring timely project completion and high client satisfaction. Provided updates to senior management on operational developments, showcasing strong organizational skills.
Quality Analyst
Blue Planet Infosolutions Pvt Ltd
Jun 2016 - Apr 2022 (5 years 10 months)
Conducted data quality control and analysis, ensuring accuracy before client delivery. Delivered training to new employees, enhancing their readiness and efficiency.
Customer Service Representative
Blue Planet Infosolutions Pvt Ltd
Oct 2012 - Jun 2016 (3 years 8 months)
Ranked in the top 12% for call handling and record completion. Improved record completion rates through proactive research and information gathering.
Education
Degrees, certifications, and relevant coursework
Simplilearn
Master’s Program, Full-Stack Development
2022 - 2022
Completed a Master’s Program in Full-Stack Java Development, focusing on both front-end and back-end technologies to build comprehensive web applications.
Genba Sopanrao Moze College of Engineering
Bachelor of Engineering, Information Technology
2007 - 2011
Completed a Bachelor of Engineering in Information Technology, gaining foundational knowledge in software development, database management, and systems analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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