
Utjiua Brooklyn
@utjiuabrooklyn
I build and improve complex schedules that keep multi-stakeholder operations running on time.
What I'm looking for
I'm currently building and maintaining transportation, care, and field-staff schedules at Canes Community Care, coordinating with hospitals, Adult Day Programs, and clinics to keep client support timely and continuous.
Previously at CoffeyCrown Inc., I led a three-month transition from paper-based scheduling to a digital solution with seven stakeholders. I managed UAT, identified 10+ critical issues, gathered requirements from 10+ clients, and supported 26+ clients over 12 months.
I bring hands-on experience in schedule development, resource coordination, process improvement, data tracking, reporting, and stakeholder communication. I'm seeking to apply these skills as a Project Scheduler supporting automotive and industrial construction projects.
Experience
Work history, roles, and key accomplishments
Transportation Scheduler
Canes Community Care
Sep 2022 - Present (4 years 1 month)
Develop and maintain comprehensive schedules for drivers, passenger assistants, and field staff supporting PSW, RN, and RPN services. Coordinate transportation and care schedules with hospitals, Adult Day Programs, and clinics to ensure timely client support.
Scheduling Coordinator
CoffeyCrown Inc.
Apr 2021 - Jul 2022 (1 year 3 months)
Led end-to-end scheduling transformation project, converting paper-based process to digital solution. Managed UAT for new scheduling software, created test scenarios, logged bugs, and validated fixes.
Customer Service Representative
First National Bank
Jan 2019 - Apr 2019 (3 months)
Educated clients on products and services, managed applications, and resolved inquiries for 20-30+ clients daily. Established efficient process for product closures, reducing volume to fewer than 10 accounts weekly.
Administrative Assistant
Oilonga Media
Jan 2017 - Dec 2018 (1 year 11 months)
Coordinated stakeholder meetings, captured minutes, action items, and risks. Managed a team of 6 sales leads to build an inbound sales pipeline and delivered high-volume customer support.
Education
Degrees, certifications, and relevant coursework
SkillHat
Business Analysis Certification, Business Analysis
2022 - 2022
Completed a Business Analysis Certification with coursework in SDLC, requirements management, process mapping, and user acceptance testing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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