Mounika Reddy
@mounikareddy5
Scheduling and operations coordinator at Energuy who coordinated customer appointments and resolved same-day scheduling conflicts.
CanadaWhat I'm looking for
At Energuy, I coordinated customer appointments using BOSS scheduling software, aligning Energy Advisor schedules with customer availability and changing priorities. I resolved same-day conflicts and kept customers and field teams updated on schedule changes.
At Cognizant, I supported Salesforce users, managed account access, and tracked requests in Jira. Earlier, I coordinated staff scheduling and store operations at Chevron / Town Pantry and managed executive calendars, meetings, and travel at Jetta Labs.
Experience
Work history, roles, and key accomplishments
Scheduling & Operations Coordinator
Energuy
Nov 2022 - Nov 2025 (3 years)
Coordinated approximately 14 customer appointments daily using BOSS scheduling software, including bookings, confirmations, reschedules, and cancellations. Aligned Energy Advisor field schedules with customer availability and resolved scheduling conflicts.
Provided CRM user support by investigating Salesforce questions, reported errors, and support tickets. Managed user accounts, supported configuration changes, and prepared reports.
Assistant Manager, Staff Scheduling & Operations
Chevron / Town Pantry
Mar 2018 - Apr 2021 (3 years 1 month)
Prepared employee rosters, coordinated shift changes, and arranged coverage for staffing needs. Supervised front-line employees and managed day-to-day store activities.
Executive Assistant
Jetta Labs
Apr 2014 - Oct 2017 (3 years 6 months)
Managed executive calendars, scheduled appointments, and organized meetings. Arranged business travel and prepared reports and presentation materials.
Education
Degrees, certifications, and relevant coursework
MITS, Mangalore
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from MITS, Mangalore, India.
Salesforce
Salesforce Certified Administrator, Salesforce Administration
Certified as a Salesforce Administrator and Advanced Administrator.
Salesforce
Salesforce Certified Advanced Administrator, Salesforce Administration
Certified as a Salesforce Advanced Administrator.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Mounika?
You can contact Mounika and 90k+ other talented remote workers on Himalayas.
Message MounikaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
