I've coordinated end-to-end system implementation, data migration, and process improvement initiatives across insurance, public-sector, construction, and business operations projects.
At Intact Insurance, I supported an enterprise claims management platform implementation involving API integrations and cross-system data migration, contributing to a fourfold improvement in claims-processing efficiency. I coordinated cross-functional teams of eight and supported $1M+ initiatives delivered on time and within budget.
At the City of Toronto, I supported the transition from a legacy platform to an enterprise client management system, contributing to 80% user adoption. I maintained project plans, facilitated meetings, tracked risks and dependencies, and supported testing, change management, and rollout readiness.
Currently at Mood Studios, I lead construction, business operations, and client projects from planning through completion, coordinating stakeholders, procurement, budgets, schedules, risks, and project communications.
