Vadoo Ubwa-Onakpoma
@vadooubwa-onakpoma
I streamline service businesses with CRM, automations, and task systems that save 5–10 hours weekly.
NigeriaWhat I'm looking for
I help service-based businesses and small teams streamline daily operations by building simple, secure task management systems and workflow automations. I focus on CRM and pipeline automation, client onboarding stages, and app integrations that keep work organized and running smoothly. I work in a practical, collaborative way—starting by understanding how your team works, then designing automations aligned with your goals and KPIs (not generic templates).
Recently, I built an end-to-end CRM system by linking multiple Monday.com boards to manage contacts, leads, and opportunities in one place. I configured automated workflows for lead assignment, follow-up reminders, deal notifications, and opportunity creation, and I added a sales performance dashboard for real-time visibility. I also integrated Google Calendar to sync deal dates and follow-up tasks so nothing falls through.
In other engagements, I designed operations management systems in Monday.com for cross-functional workflows, built Make.com automations that triggered downstream tasks and real-time Discord notifications, and created executive dashboards to support better decisions. I’ve also migrated client data from Google Sheets into Monday.com with accurate field mapping, and built structured request/onboarding workflows mapped in Miro to reduce missed requests and eliminate manual chasing. Earlier experience includes improving lead conversion through CRM-based tracking and sales funnel optimization, and contributing to process automation via digital ticketing systems to reduce resolution time and improve customer satisfaction.
Experience
Work history, roles, and key accomplishments
CRM Specialist
Ollic Realty
May 2026 - Jun 2026 (1 month)
Built and linked three Monday.com boards to create a centralized end-to-end CRM for contacts, leads, and opportunities. Configured automation for lead assignment, follow-ups, deal notifications, and opportunity creation, and integrated Google Calendar to sync deal dates and follow-up tasks.
Built and linked three Monday.com boards to create a structured, end-to-end CRM system for managing contacts, leads, and opportunities in one centralized place. Configured automated workflows for lead assignment, follow-up reminders, deal notifications, and opportunity creation, reducing manual work and keeping the pipeline moving without team intervention. Developed a sales performance dashboard
Developed a comprehensive operations management system in Monday.com for a dropshipping business, centralizing product, marketing, and creative workflows. Built Make.com automations that generated creative requests, triggered marketing tasks upon approval, and delivered real-time Discord notifications, improving cross-functional collaboration. Designed executive dashboards that provided real-time
Migrated client and project data from Google Sheets into Monday.com, mapping all fields accurately to ensure no data was lost or misaligned during the transition. Set up boards, columns, and automations that matched the team's existing workflow, making the new system feel familiar and easy to adopt from day one. Built task automations that replaced manual updates, reducing the time the team spent
Built a Monday.com request form for a small consulting agency to capture all incoming project requests in one place, replacing scattered emails and informal communication channels. Mapped the full workflow in Miro before building anything, clearly defining each step from initial review and assignment through to follow-ups and status updates, ensuring the system was designed around how the team act
As a Lead Generation Executive, I specialize in identifying and nurturing high-quality leads to drive business growth. My role involves market research, outreach, and strategic engagement to connect with potential clients and optimize the sales funnel. Through data-driven approaches and CRM management, I help businesses expand their reach and maximize conversion rates.
Key Achievements:
✅ Increas
As a Customer Service Representative at UBA, I was key in enhancing customer satisfaction, optimizing banking operations, and driving revenue growth. My responsibilities included resolving customer inquiries, processing transactions, and promoting financial products, all while ensuring compliance with banking regulations.
Key Achievements:
✅ Customer Satisfaction Excellence: Maintained a 95% cust
Education
Degrees, certifications, and relevant coursework
Kaduna Polytechnic
Microbiology, General
Upper Credit
National Open University of Nigeria
Bsc, Public Health
2019 - 2022
Kaduna polytechnic
HND, Biology/microbiology
2015 - 2017
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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