Open to opportunities

usman sheikh

@usmansheikh1

Business consultant and operations leader driving revenue growth, operational efficiency, and exceptional client satisfaction.

United States

Message

What I'm looking for

I seek roles where I can drive revenue and operational improvements, lead teams, and build long-term client relationships in a growth-oriented company.

I am a results-driven business consultant and operations manager with proven success increasing revenue, improving efficiency, and fostering client loyalty.

At Xerox QBSI I drove a 20% increase in new business acquisition, negotiated contracts that grew revenue by 25% in the Renton area, and maintained a 99% client satisfaction rate.

Previously I managed operations at a senior care facility, improving efficiency by 20%, reducing costs 10% annually, cutting turnover 25%, and raising resident satisfaction. As a retail lead at Apple, I increased average daily revenue by $15,000 and boosted NPS through customer engagement programs.

I combine leadership, sales acumen, financial management, and customer-focused process improvements to deliver measurable impact and sustainable growth.

Experience

Work history, roles, and key accomplishments

Current

Business Consultant

Current

Xerox QBSI

Jul 2022 - Present (3 years 6 months)

Delivered executive-level pitches that increased new business acquisition by 20% and negotiated client contracts that raised revenue 25% in the Renton area while maintaining a 99% client satisfaction rate.

Sales Presentations Contract Negotiation Client Relationship Management Revenue Growth Account Management Stakeholder Engagement

Operations Manager

Sunrise Senior Care

Sep 2018 - Jul 2022 (3 years 10 months)

Managed day-to-day operations, scheduling, admissions, and compliance to improve operational efficiency 20%, raise resident satisfaction 15%, and reduce costs 10% annually while lowering turnover 25%.

Operations Management Scheduling Regulatory Compliance Process Improvement Admissions Resident Relations