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Michael Chiera

@michaelchiera

Results-oriented consultant with a strong background in business management and customer success.

United States

What I'm looking for

Seeking a dynamic organization where I can leverage my expertise in managing operations, fostering client relationships, and driving growth.

Diligent and highly organized professional with proven success in managing multi-location operations, training and leading teams, and delivering exceptional customer service. Skilled in Microsoft 365, Google Workspace, and adept at conducting effective meetings both in-person and via Zoom. Seeking to leverage expertise in managing operations, fostering client relationships, and driving growth within a dynamic organization.

Experience

Work history, roles, and key accomplishments

LM

Assistant Director

LR Elite Marketing

Recruit, train, and supervise B2B and B2C sales teams across multiple locations.
Drive sales performance through effective leadership and customer relationship management.
Conduct comprehensive profit analysis and implement strategic scheduling initiatives.
Cultivate and maintain strong client relationships, ensuring high levels of customer satisfaction.

UC

Business Coordinator

United Moving Company

Orchestrated client relocation processes from initiation to completion, ensuring smooth transitions and client satisfaction.
Nurtured client relationships through proactive communication and personalized service.
Monitored inventory levels and coordinated logistics to meet client needs effectively.

TT

Assistant Manager

Time After Time

Managed daily operations of watch repair and sales department, ensuring seamless workflow and exceptional service delivery.
Directed merchandising strategies and optimized product placement to drive sales and enhance customer experience.
Oversaw inventory management, including ordering, stocking, and auditing processes.
Acquired certifications from several watch companies.

Education

Degrees, certifications, and relevant coursework

Michael hasn't added their education

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Tech stack

Software and tools used professionally

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Michael Chiera - Assistant Director - LR Elite Marketing | Himalayas