ДU
Open to opportunities

Дмитрий User

@user88

Dynamic B2B sales and customer success professional with 7+ years experience.

Spain
Message

What I'm looking for

I am looking for a remote role that fosters growth and values a data-driven approach.

I am a dynamic B2B sales and customer success professional with over 7 years of experience in closing high-value contracts across Europe and the CIS. My proven track record includes driving double-digit revenue growth, optimizing sales funnels, and enhancing customer retention. I excel in remote relationship building and CRM automation, leveraging my skills to create value for partners and clients.

One of my key achievements includes boosting net profit by 21% within 12 months through the automation of the sales funnel and the introduction of chat and voice bots. I have successfully managed a €500k annual budget while leading a team of three, consistently exceeding quarterly targets. My experience also includes building a distributor network that delivered a remarkable 30% year-on-year revenue growth.

Experience

Work history, roles, and key accomplishments

ML

Project Sales Manager / Team Lead

MIK Group LLC

Nov 2022 - May 2025 (2 years 6 months)

Owned full sales cycle for a construction materials portfolio (€5M+ monthly contracts). Implemented Bitrix24 CRM, tracking 300+ active leads; generated dashboards that increased forecast accuracy to 95%.

EL

Office Manager / Process Coordinator

EMV Filtertechnik LLC

Dec 2019 - Feb 2022 (2 years 2 months)

Streamlined the order-to-cash process in 1C, shortening quote turnaround 25%. Acted as interim account representative for top three clients, sustaining 98% renewal rate.

RG

Regional Sales Manager

Rodovoy Gerb

Apr 2016 - Aug 2019 (3 years 4 months)

Grew territory revenue 30% year-on-year by expanding the distributor base and upselling premium SKUs. Led product trainings for 50+ client sales reps, driving 15% reduction in product returns.

Education

Degrees, certifications, and relevant coursework

DU

Donetsk National Technical University

BSc, Non-ferrous Metallurgy

Studied Non-ferrous Metallurgy at Donetsk National Technical University. Gained foundational knowledge in the field.

Tech stack

Software and tools used professionally

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Дмитрий User - Project Sales Manager / Team Lead - MIK Group LLC | Himalayas