UQBA BIN NASIR

I've supported customers at Pinnacle Enterprises, TradeOptimize, Kokab Enterprises, Digilaxy, and Safa Worldwide, handling inquiries, orders, account concerns, follow-ups, and customer communications. I focus on timely resolutions and a smooth, positive customer experience.

In customer support and sales roles, I've handled inbound and outbound calls, built rapport, identified customer needs, promoted relevant services, and worked toward sales targets while maintaining customer satisfaction.

Alongside my support experience, I'm pursuing a Doctor of Pharmacy and completed a pharmacy internship at Bahria Pharmacy's PNS Shifa Branch, assisting with prescription processing, medication dispensing, inventory, and records.