Hiba fatima

I am a customer support specialist focused on delivering timely, empathetic service that improves satisfaction and retention.

I have hands-on experience processing product orders, handling service upgrades, resolving product questions and complaints, and managing account inquiries to ensure accurate and timely resolutions.

I monitor customer surveys to identify service issues and implement corrective actions, and I support social media management, data entry, and practical problem solving while completing my studies.

I bring teamwork, leadership, time management, and clear communication to every role and am committed to helping a company grow by delivering exceptional customer experiences.