Upekha Leslie
@upekhaleslie
Training consultant with over 10 years' experience of delivering training and creating content.
United KingdomWhat I'm looking for
I am a highly skilled training consultant with over a decade of experience in IT team management and training. My career has been marked by a commitment to enhancing motivation and improving the delivery of IT support through interactive training methods. I have a proven track record of success in developing and implementing training programs that not only boost productivity but also foster a culture of self-motivation among staff.
Throughout my career, I have been recognized for my customer-focused approach and exceptional relationship management skills. I have designed and delivered comprehensive training sessions on various platforms, including Office 365, SharePoint, and IT security. My ability to collaborate with subject matter experts and stakeholders has enabled me to create tailored training experiences that meet the unique needs of diverse organizations. I am passionate about leveraging technology to enhance learning and drive organizational change.
Experience
Work history, roles, and key accomplishments
Presentation Consultant
The Sadie Centre
Sep 2024 - Oct 2024 (1 month)
Created a bespoke presentation celebrating 40 years of The Sadie Centre, utilizing PowerPoint and video for display on multiple monitors.
Change & Adoption Trainer Lead
LeasePlan NextGen WorkPlace
Sep 2021 - May 2024 (2 years 8 months)
Led training initiatives for Office 365 and laptop refresh deployment, creating user guides and SharePoint pages for training content.
Office 365 Trainer
Zishi/DWS Group
Oct 2023 - Oct 2023 (0 months)
Designed, created, and delivered an Office 365 course covering Teams, SharePoint, OneDrive, Planner, and ToDo for DWS finance graduates.
Training Consultant
The Letchworth Centre for Healthy Living
Apr 2021 - Jul 2021 (3 months)
Advised on laptop refresh and scoped Office 365 digital training sessions for employees.
Office 365 Training & Adoption Lead
Department for Transport
Dec 2019 - Mar 2021 (1 year 3 months)
Delivered training on Teams, Planner, SharePoint, and other Office 365 applications, crafting user guides and coaching sessions.
Training and Social Media Consultant
The Letchworth Centre for Healthy Living
Sep 2019 - Oct 2019 (1 month)
Trained staff on Office 365 tools and social media profile creation for effective business promotion.
Training and End User Adoption Consultant
Department for International Development
Sep 2018 - Aug 2019 (11 months)
Delivered training on Windows 10 and Office 365 applications, providing support and establishing a drop-in service for users.
End User Compute Enablement Lead
Marks & Spencer
Jan 2016 - Apr 2016 (3 months)
Launched a training program for Office 365, capturing user feedback and collaborating with HR for organizational change.
IT Consultant
The Techie Whisperer Limited
Apr 2014 - Jul 2014 (3 months)
Project managed system installation and integration for a film company, providing training and documentation.
Education
Degrees, certifications, and relevant coursework
Upekha hasn't added their education
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Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Website
thetechiewhisperer.comSalary expectations
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