Ľubomír Kramoriš

@ubomrkramori

Message

Results-driven Digital Project Manager with expertise in MarTech.

Spain

Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my skills in digital transformation and project management to drive impactful results.

I am a results-driven Digital Project Manager with over 15 years of experience in telecommunications, technology, and international business. My career has been marked by a proven track record of leading cross-functional teams and optimizing MarTech stacks to drive business growth through digital transformation. I am a multilingual professional fluent in English, Spanish, Slovak, and Czech, which allows me to effectively communicate and collaborate across diverse markets.

Throughout my career, I have honed my skills in CRM systems, data analytics, and agile methodologies. I excel at translating complex business requirements into technical solutions, ensuring seamless customer experiences. My experience includes managing multichannel customer communications at Inditex (Zara) and implementing MarTech and CRM solutions within Salesforce Marketing Cloud at IBM. I have successfully led teams in delivering on-time project milestones and optimizing lead follow-up processes, resulting in improved conversion rates.

Experience

Work history, roles, and key accomplishments

MarTech Consultant / Project Manager

IBM

Jan 2022 - Feb 2022 (1 month)

Gathered international clients' business requirements and implemented MarTech and CRM solutions within Salesforce Marketing Cloud. Coordinated agile development teams to deliver projects on time and optimized lead follow-up processes.

Salesforce Marketing Cloud Agile Methodologies Project Coordination Data Analysis

MarTech Consultant / Project Manager

IBM

Jan 2022 - Feb 2022 (1 month)

Gathered international clients' business requirements and implemented MarTech and CRM solutions within Salesforce Marketing Cloud. Coordinated agile-based development teams to deliver on-time project milestones.

Salesforce Marketing Cloud Agile Methodologies Data Analysis Project Coordination CRM Solutions

EMEA Regional Lead

Dell Technologies

Jan 2018 - Feb 2021 (3 years 1 month)

Managed EMEA CRM and technology partner relationships to ensure a unified regional voice. Led cross-regional B2B process optimization resulting in improved efficiency and campaign performance alignment.

CRM Management Stakeholder Management Relationship Building

EMEA Regional Lead

Dell Technologies

Jan 2018 - Feb 2021 (3 years 1 month)

Managed EMEA CRM and technology partner relationships, ensuring a unified regional voice. Led B2B process optimization and coordinated stakeholder transitions for new data systems.

CRM Management

Digital Manager

DELL EMC

Jan 2016 - Jan 2018 (2 years)

Created and executed digital marketing strategies that improved user engagement metrics. Led a team of digital content managers and analyzed business data for actionable insights.

Digital Marketing Strategy User Engagement Team Leadership Data Analysis

Digital Marketing Coordinator

France Telecom / Orange Slovensko

Jan 2010 - Jan 2015 (5 years)

Achieved a 50% year-on-year increase in organic traffic through SEO/SEM initiatives and daily content updates. Coordinated display ads and PPC campaigns to optimize marketing investments.

SEO SEM Digital Marketing Content Management

Digital Marketing Coordinator

France Telecom / Orange Slovensko

Jan 2010 - Jan 2015 (5 years)

Achieved a significant increase in organic traffic through content updates and SEO initiatives. Coordinated display ads and PPC campaigns to optimize marketing investments.

SEO Content Management Marketing Optimization

Digital Transformation Consultant

Inditex (Zara)

Oct 2008 - Jan 2011 (2 years 3 months)

Managed multichannel customer communications across four languages and led AI chatbot refinement initiatives to enhance customer satisfaction. Utilized technical expertise to improve response accuracy and maintain brand voice.

Project Management Customer Satisfaction Technical Expertise