Natasha Ulery
@natashaulery
Detail-oriented data entry and administrative professional delivering accurate records and reliable support.
What I'm looking for
I am a detail-oriented data entry and administrative professional with extensive experience supporting remote and in-office teams. I consistently maintain accurate records, update databases, and document cases in CRM systems.
Throughout my career I have handled customer support, scheduling, and front-desk responsibilities while managing email communication and support tickets. I pride myself on fast, accurate typing and a strong focus on digital organization.
My background includes roles supporting B2B customers, patient intake, and order processing, demonstrating reliability across diverse industries. I quickly learn new software and adapt to process changes to keep workflows efficient.
I am seeking a remote or in-office data entry position where efficiency, accuracy, and dependable administrative support are valued.
Experience
Work history, roles, and key accomplishments
Account Specialist
Tangoe / Mphasis
Jan 2021 - Present (4 years 11 months)
Performed data entry and case documentation in CRM systems, managed support tickets and email communication, and maintained accurate B2B customer records to improve case resolution efficiency.
Administrative Assistant
Family Vision Care
Jan 2020 - Dec 2021 (1 year 11 months)
Entered patient information and appointment details into office software, assisted with scheduling and filing, and maintained accurate documentation to support clinic operations.
Customer Support Specialist
Shutterfly Photography
Jan 2020 - Dec 2021 (1 year 11 months)
Entered customer orders and managed digital files in online systems, verified data accuracy, and provided email and chat support to improve order processing reliability.
Front Desk Specialist
Lifetouch
Jan 2008 - Dec 2020 (12 years 11 months)
Performed data entry for customer information and scheduling, managed documentation and file organization, and delivered professional customer service over a 12-year tenure.
Education
Degrees, certifications, and relevant coursework
Madison Grant High School
High School Diploma, High School
2002 - 2006
Completed high school diploma program with coursework supporting clerical and administrative skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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